Hours of Operation
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Credit Counseling
1-877-906-5599
Monday – Friday: from 9:00 a.m. to 10:00 p.m.*
Saturday: 9:00 a.m. to 6:00 p.m.*
*Eastern Standard Time (EST)
Customer Service
Speak with a customer support representative
Or get help by logging into your account
1-888-734-6229
Monday – Friday: 8:00 a.m. to 6:00 p.m.*
*Eastern Standard Time (EST)
Housing Counseling
Find out about online homebuyer education
Sign-up for a Housing workshop at our office
1-877-712-6040
OneVision’s Certified Housing Counselors are available
Monday – Friday: from 9:00 a.m. to 5:00 p.m.*
*Eastern Standard Time (EST)
Bankruptcy Counseling
Get help with pre-file credit counseling or pre-discharge debtor education. Enroll in our Bankruptcy Attorney program
1-866-729-0049
Monday – Friday: from 8:00 a.m. to 5:00 p.m.*
*Eastern Standard Time (EST)
Headquarters
One Vision International Solutions.
5750 Major Blvd, Suite 300
Orlando, FL 32819
Holidays
New Year’s Day (January 2 Observed)
Martin Luther King Jr. Day (Observed)
President’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Day after Thanksgiving
Christmas Eve
Christmas Day (December 26 Observed)
New Year’s Eve